Privacy Policy

1. Introduction

ReviewReel ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

We collect the following types of information:

• Account Information: When you sign in with Google, we receive your name, email address, and profile picture.
• Review Data: URLs of Google reviews you submit and the extracted review content (author name, rating, text, author image).
• Generated Content: Videos you create and their associated metadata.
• Payment Information: Payment processing is handled by Polar.sh. We receive confirmation of payment but do not store your payment card details.
• Usage Data: Information about how you interact with our Service, including pages visited and features used.

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your video generation requests
• Process payments and fulfill orders
• Send you service-related communications
• Improve and optimize the Service
• Respond to your inquiries and support requests

4. Data Storage and Security

Your data is stored securely using Supabase, which provides enterprise-grade security. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.

5. Third-Party Services

We use the following third-party services:

• Google: For authentication and accessing review data
• Supabase: For database and file storage
• Polar.sh: For payment processing
• Vercel: For hosting the Service

Each of these services has their own privacy policies governing their use of your data.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide you with the Service. You can request deletion of your account and associated data at any time.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Object to or restrict certain processing

To exercise these rights, please contact us at support@review-reel.com

8. Cookies and Tracking

We use essential cookies to maintain your session and preferences. We may use analytics tools to understand how users interact with our Service. You can control cookie preferences through your browser settings.

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@review-reel.com